Welcome to our support page. This is where we list documents and links that may be helpful to our customers. If you are having a problem with anything purchased from us, contact us and we'll do our best to help you.

The documents you'll find here are in the PDF format so they can easily be viewed by anyone. You will need the free Adobe Reader program to view them. Most people have it installed already. However, if you need to download it, you'll find it here.

System Recovery (for computers that came preinstalled with Windows 7)

If you would like to return the software on your Cyber Exchange computer back to its original state, you can follow the instructions in the guide below. This is usually done as a last resort for severe software problems, or if you would like to get Windows back into a freshly-installed condition.

System Recovery Guide

IMPORTANT: Using the system recovery feature may cause the loss of all your data! Any programs you had installed will have to be reinstalled. You should make backups of your important files before following this guide. Please contact us if you have any doubts about how to do this.